The Compassion Show

What happens when a senior leader in banking breaks the silence on emotional burnout?

What happens when a senior leader in banking breaks the silence on emotional burnout?

In this powerful episode, Nigel Kilpatrick sits down with Lorenzo Rizzi, Head of Counterparty Risks at Lloyds Banking Group, to explore the untold side of leadership—what happens when you hit emotional burnout, and what it really takes to come back from it.

Lorenzo opens up about the hidden pressures that led to his burnout, the moment everything changed, and how choosing vulnerability became his greatest act of leadership. What started as a private conversation with his team has now reached over 800 colleagues—and is quietly changing the culture from within.

This is not your typical leadership chat. It’s honest. It’s personal. And it’s a call to action for leaders everywhere to stop pretending, start listening, and lead from a place of self-awareness and compassion.

We discuss:

  • The root causes of burnout that no one talks about
  • The critical role of self-compassion in recovery
  • How sharing his story created a ripple effect across the Bank
  • The Bank’s response—what supported him and what didn’t
  • What Lorenzo would say to any leader who feels like they’re falling apart
  • The one Compassionate Leadership Trait that changed everything for him

If you’re a leader trying to hold it all together—or know someone who is—this episode is for you.

#compassion #thecompassionshow #compassioninbusiness #compassionateleadership #peopledevelopment

People on this episode